in stock items
 
 
current specials
houseshop logo houseshop categories
Current Deals
Basins
Bath Spouts
Bathroom Accessories
Baths
Braais
Butler Sinks
Extras Needed
Fireplaces
Flush Valves
Geberit Cisterns
Geysers
Hand Showers
Heated Towel Rails
Kitchen Sinks
Mirrors
Shower Doors
Shower Rails
Shower Roses
Taps
Toilets
Urinals
Vanities
Water Heaters
New Products
 
Sales Talk Video.
Click the play button below.
 
Read the video script below

Good Day

My name is Quintus Grunewald, and I am the Product Manager at House Shop.

At any time, when dealing with any company, a customer might find that the service they are receiving is not acceptable.

When it happens to me, I find it very frustrating. The only thing that calms me down is if I know there is a person who is assigned to deal with these types of situations.

At House Shop that person is me.

We have set up a communication system using WhatsApp which gives those customers who would like to complain about a service-related issue a way to get hold of me directly. This is a business WhatsApp function and goes directly to my personal phone.

This number is not my personal number because it goes through WhatsApp for Business, but it does provide a direct line to me, day or night.

So, if you believe that we have a case to answer for or if your sales rep is not getting you the answers you need, please don’t hesitate to report the situation to me and I will deal with it decisively and effectively.

Having said all this, we will try our best to make sure you never have to use this service.

The WhatsApp number is 071 273 0078.

Thank you for considering House Shop and enjoy your House Shop Experience.